To refund a payment and mark it as fraudulent, view the payment in the Dashboard and then: Refunding fraudulent payments helps improve our fraud detection algorithms and the accuracy of our risk evaluations for this payment, and similar ones in the future. The Stripe machine learning models respond to feedback you share with us, and you can help improve our fraud detection algorithms by refunding and reporting payments that you believe are fraudulent. While we use information across our network to evaluate a payment, you might have additional information about a payment as a result of a customer interaction. Likewise, a search for risk_level:elevated returns a list of all payments with an elevated risk level. For example, a search for risk_level:highest returns a list of all payments with a high risk level. You can search for payments of a specific risk level using the risk_level search term and the desired risk level. Searching for a specific risk level in the Dashboard On the Charge object of a high risk payment, the risk_level is set to highest. Payments of this risk level are blocked by default. Stripe reports payments as high risk when we believe they’re likely to be fraudulent. The outcome for each payment is available when viewing a payment in the Dashboard or through the API as part of the Outcome attribute of the Charge object. If a card issuer declines a payment, Stripe also includes any information we receive from them as part of the outcome. Radar for fraud teams users will see a risk insights section on the payment page that provides more details about why we assigned a payment a particular risk level and score. This judgment can take one of five values:Įach payment includes information on the outcome of our risk evaluation. The Stripe machine learning models evaluate the likelihood that a payment is fraudulent. You can adjust the thresholds at Risk Settings. By default, a score of 65 or above indicates elevated risk, while a score of 75 or above indicates high risk. With Stripe Radar for Fraud Teams, each payment also includes a risk score that ranges from 0–99 to indicate the risk level on a more granular level. Risk outcomes Risk score (Stripe Radar for Fraud Teams only) You can enable Radar for SetupIntents in your Radar settings.
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